Terms and Conditions – Xenasonali
Effective Date: March 13, 2024

Welcome to Xenasonali! By using our website and purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully. These terms govern your access to and use of our website and services. If you do not agree with any part of these terms, please do not use our website.

1. General Information
Xenasonali is a registered business located at 4452 Farnum Road, New York, New York, United States. For any questions, you can reach us via the following contact details:

2. Acceptance of Terms
By accessing or using our website, placing an order, or interacting with our products or services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. This agreement also includes our Privacy Policy and Sales Policy, which are incorporated by reference.

3. Product Information and Availability
Xenasonali strives to provide accurate and up-to-date product information. However, we cannot guarantee the availability of all products listed on our website. Product descriptions, prices, and availability are subject to change without notice. If a product is unavailable, we will notify you and offer a solution such as a refund, backorder, or alternative product.

4. Orders and Payments
When you place an order on our website, you agree to pay for the product(s) you selected and any applicable taxes and shipping charges. Payments are processed securely through various methods, including credit/debit cards and PayPal. Payment is due at the time of purchase, and your order will not be shipped until payment is confirmed.

5. Shipping and Delivery
We provide shipping services to various locations. Shipping costs and delivery times depend on your location and the chosen shipping method. After your order is processed, you will receive a tracking number to follow your package’s progress. We are not responsible for delays or issues caused by third-party shipping carriers.

6. Returns and Refunds
If you are not satisfied with your purchase, you may return the product within 30 days of receiving it. Please refer to our Return and Refund Policy for detailed instructions on how to process a return and receive a refund.

7. Cancellations
Orders can be canceled within 24 hours of purchase. After this time, cancellation may not be possible, as your order may have already been processed or shipped. To cancel an order, please contact us at info@xenasonali.com or call 212-321-5221.

8. Intellectual Property
All content on our website, including text, graphics, logos, images, and videos, is the property of Xenasonali or its content providers and is protected by copyright laws. You may not copy, modify, or distribute any content from our site without our explicit permission.

9. Limitation of Liability
Xenasonali will not be held responsible for any damages, losses, or liabilities resulting from your use of our website, products, or services, except as expressly provided by law. This includes indirect, incidental, and consequential damages. We are not liable for any delays or errors beyond our control, such as shipping delays or technical issues.

10. Privacy and Security
Your privacy is important to us. We collect and process your personal information in accordance with our Privacy Policy. Please review our policy for detailed information on how we handle your data.

11. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after changes are posted, you agree to the updated terms.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of New York, United States, without regard to its conflict of law principles. Any disputes will be resolved in the courts located in New York, New York.

13. Contact Us
If you have any questions or concerns about our Terms and Conditions, please contact us at:

Xenasonali
Address: 4452 Farnum Road, New York, New York, United States
Phone Number: 212-321-5221
Email: info@xenasonali.com
Website: www.xenasonali.com